Shipping + Returns
 

All of our designs are made to order, unless it states in stock.  Please allow 20 working days to produce your order. All prices are generated based on product weight and materials.

Domestic UK shipping

Please allow 3-5 working days to process and ship. 

Please contact: sales@threadstudiojewellery.com with any enquiries.

EU shipping

We ship all EU packages via Royal Mail with tracking number. 

Please contact: sales@threadstudiojewellery.com with any enquiries.

International shipping

Any/all duties or taxes levied on the merchandise will be the responsibility of the customer. We will include an invoice & packing list with exact contents and prices of your merchandise for customs clearance. 

Please contact: sales@threadstudiojewellery.com with any enquiries.

Returns

Unfortunately we do not accept returns unless item faulty. In that case please returns of faulty items within 5 working days of purchase. We are happy to responsible for return shipping costs.

 

- Free Shipping on order over £150 ( UK only )

- Flat rate from £6 for UK shipping

- Flat rate from £10 for EU shipping

- Flat rate from £15 for Internationl shipping